GDPR Compliance

Our Commitment to Data Protection

teal-storm is committed to ensuring the security and protection of the personal information that we process. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we meet our obligations under these regulations.

Data Controller

teal-storm acts as the data controller for personal information collected through our website and in the course of providing our services. As data controller, we determine the purposes and means of processing personal data and are responsible for ensuring compliance with applicable data protection laws.

Contact Details

teal-storm
47 Finsbury Square
London, EC2A 1PQ
United Kingdom

Data Protection Enquiries: [email protected]

Lawful Basis for Processing

We process personal data only when we have a valid lawful basis to do so. The lawful bases we rely on include:

• Consent: You have given clear consent for us to process your personal data for a specific purpose. You may withdraw consent at any time.
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
• Legal Obligation: Processing is necessary for us to comply with the law.
• Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests.

Your Rights Under UK GDPR

Under UK GDPR, you have the following rights regarding your personal data:

Right of Access

You have the right to request access to the personal data we hold about you. This is commonly known as a "subject access request". We will provide you with a copy of your personal data and information about how we process it.

Right to Rectification

You have the right to request that we correct any inaccurate personal data we hold about you. You also have the right to have incomplete data completed.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected, or if you withdraw consent.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing based on legitimate interests.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes. If you object, we will stop processing unless we can demonstrate compelling legitimate grounds.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.

How to Exercise Your Rights

To exercise any of your rights, please contact us at [email protected]. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.

We will not charge a fee for responding to your request unless it is manifestly unfounded or excessive. In such cases, we may charge a reasonable fee or refuse to act on the request.

Data Security Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data in transit and at rest
• Regular testing and evaluation of security measures
• Access controls limiting who can view personal data
• Staff training on data protection requirements
• Incident response procedures for data breaches

Data Breach Procedures

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

International Data Transfers

If we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the Information Commissioner's Office, or transfers to countries with an adequacy decision.

Data Protection Impact Assessments

We conduct Data Protection Impact Assessments (DPIAs) for processing operations that are likely to result in a high risk to individuals' rights and freedoms. This helps us identify and minimise data protection risks.

Records of Processing

We maintain records of our processing activities as required by Article 30 of the UK GDPR. These records include the purposes of processing, categories of data subjects and personal data, recipients, and retention periods.

Complaints

If you have concerns about how we handle your personal data, please contact us first at [email protected]. We will do our best to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Website: ico.org.uk

Updates to This Information

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated effective date.

Last Updated: January 2024