About - teal-storm

Payment Expertise Built on Real-World Experience

teal-storm was founded by a team of payment industry veterans who understood that businesses needed more than just transaction processing. They needed partners who could simplify the complexity of modern payments while maintaining the reliability that commerce demands.

Starting with a focus on cash handling for retail businesses, we expanded into digital payments as customer behaviour shifted. Today we offer integrated solutions that bridge physical and digital transactions, giving businesses a unified view of their payment operations.

Our headquarters in London serves clients throughout the United Kingdom, with particular strength in retail, hospitality, and professional services sectors.

Our Approach to Payment Solutions

We combine technical capability with genuine understanding of business operations.

Reliability First

Payment systems cannot afford downtime. Our infrastructure maintains 99.97% uptime with redundant processing paths and automatic failover. When transactions matter, you can count on our systems to perform.

Transparent Operations

No hidden fees, no surprise charges, no complicated rate structures. We explain exactly what each service costs and provide detailed statements so you always know what you are paying for.

Technical Support

Our support team includes payment specialists who understand both the technology and the business context. When you call with a question, you speak with someone who can actually help resolve it.

Company Milestones

Key moments in our growth from startup to established payment provider.

Company Founded

2016

Launched with cash handling services for London retail businesses, addressing inefficiencies in manual cash processing.

Digital Payment Integration

2018

Expanded service offering to include card payment processing and gateway services, creating unified cash and digital solutions.

POS Platform Launch

2020

Introduced our own point of sale system designed specifically for UK hospitality and retail environments.

1,000th Merchant

2021

Reached milestone of 1,000 active merchant accounts across the United Kingdom.

Enterprise Division

2023

Established dedicated enterprise team for high-volume clients requiring custom integrations and managed services.

£2 Billion Processed

2024

Surpassed £2 billion in cumulative transaction value processed through our payment infrastructure.

Leadership Team

Experienced professionals guiding our strategic direction.

MC

Michael Chen

Chief Executive Officer

SW

Sarah Williams

Chief Technology Officer

JP

James Patterson

Chief Financial Officer

ER

Emily Roberts

Director of Operations

About Us